Terms + Conditions
The responsibility of Elbedayah and its Affiliates. Elbedayah at 9720 Coit Road Suite 220-203 Plano, TX 75025, acts only as agents for their clients in making arrangements hotels, buses or any other service in connection with this Tour and assumes no liability whatsoever for injury, damage, loss, death, accident, delay or irregularity, which may be occasioned either by reason of defect, through the acts or default of any company or person engaged in conveying passengers or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of God, dangerous incidents in the air, sea, land, fire, breakdown of machinery or equipment, acts of governments or other authorities de jure de factor, wars, whether declared or not, hostilities, Civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations, or from any loss or damage resulting from improper passports, Visas, or other documents. Elbedayah shall not be responsible for lost or stolen items in the mail. Elbedayah will accept no responsibility for loss or additional expense due to delay or changes in schedule or other causes.
Elbedayah and its Affiliates is only a liaison between you and the Saudi conciliate, if for any reason your visa application has been rejected, Elbedayah is then not responsible for any funds lost during the process. This in turn signifies that Elbedayah has no legal or moral obligation to refund any payments that have been paid to Elbedayah or any of its affiliates.
Elbedayah shall not be liable or responsible for inconvenience, loss, damage or injury arising in connection with such services. Elbedayah shall not be responsible for the failure to follow instructions, including but not limited to check-in and delay. They will also not be responsible for any person(s) missing and part of the program due to his negligence or delay or absenteeism for any time during the tour and will not be responsible for any additional expense for the participant to rejoin the tour. Moreover, no charges or upgrade in the program chosen will be given for any services rendered not utilized.
Reservation/Deposits: A non-refundable deposit of $1,000.00 per person is required for reservation. Full payment is required 30 days prior to departure.
Cancellation/changes: ALL SALES ARE FINAL; any cancellations/changes must be in writing and must be approved by Elbedayah . Cancellation received 30 days or more prior to departure date are subject to a $1,000 per person administrative charge. In addition to above additional penalties, and/or charges imposed by hotel/airline/bus companies together with services or hotel service or hotel space may be imposed. No refunds will be provided for any cancellation done within 30 days of departure date. Airfare purchases are nonrefundable and no part of such amounts shall be reimbursed to any traveler canceling a booking.
Mandatory Negotiation, Mediation and Arbitration of Disputes; Waiver of Jury Trial and Certain Damages. In the event of any controversy or claim arising out of or relating to this Agreement or any other contract between yourself and Elbedayah , or the breach thereof, the parties hereto shall consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If they do not reach settlement within a period of 60 days, then either party may, by written notice to the other party, demand mediation in Plano, Texas exclusively, before a mediator mutually agreed upon by the parties. If settlement is not reached within 60 days after service of a written demand for mediation, any unresolved controversy or claim arising out of or relating to this Agreement shall be finally resolved by arbitration administered by the Mediation Institute of North Texas under its Arbitration Rules, and judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction. The arbitration will be conducted in the English language in the city of Plano, Texas, in accordance with the United States Arbitration Act. There shall be three arbitrators, named in accordance with such rules. Except as may be required by law or to the minimum information necessary for entry of judgment, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all/both parties. The parties understand and agree that mediation and arbitration shall be the exclusive remedy for any controversy or claim arising out of or relating to this Agreement or any other contract between yourself and Elbedayah , or breach thereof. The parties further understand that they hereby waive any right to sue in court.
Returns/Chargebacks: In the event Elbedayah or its affiliates receives any payment by credit card, or paypal you agree that you will not seek to chargeback or recover your payment or any other losses from Elbedayah.